“For example, most people want to earn more money, but why? They want to earn more money so they can spend time with their family, pay off debt, or move away from a pain they are experiencing; these are  benefits of the benefit. Effective rapport building and prospecting will help you uncover what are their decision-driving factors, so never go for the close until you uncover their decision drivers first, which are usually the benefits of the benefit. Seek to serve your prospect, always speak in terms of benefit to them, under-promise and over- deliver, and always do what is in their best interest regardless of your own selfish interest." - Ron Gelok III
Influence – John C. Maxwell says that a leadership is influence, nothing more and nothing less. Everything rises and falls on leaderships, so it’s an essential attribute for success.  Influence is also used to effectively and persuasively communicate the virtues of a good product or service, and to get people to say YES!  We also know that at sales.
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